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The latest reports from users having issues in Hornsey come from postal codes N8.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
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In the last three months, how would you rate Hyperoptic?
3.08 out of 5 1,339 ratings
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Problems in the last 24 hours in Hornsey, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hornsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
Internet (76%)
Wi-fi (12%)
Total Blackout (11%)
E-mail (1%)
TV (%)
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Live Outage Map Near Hornsey, Greater London, England
The most recent Hyperoptic outage reports came from the following cities:Ealing, London, Bushey, Hornsey, Southwark, Tower Hamlets, Islington, Leyton, Enfield Town, Newham, Hackney, Wembley, Bermondsey, City of Westminster and Fulham.
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City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Hyperoptic Issues Reports Near Hornsey, England
Latest outage, problems and issue reports in Hornsey and nearby locations:
aeris daddy (@thekuntz69) reported fromBarnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
aeris daddy (@thekuntz69) reported fromBarnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
Fursecroft (@Fursecroft) reported fromPaddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
Denis O'Regan (@TheDenisORegan) reported fromHammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported fromHarrow Weald, England
Hyperopic is down. Circa 11pm.Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
Simon Monger, SCMP (He/Him) (@SimonMonger) reported fromPoplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
Kalpitha Reddy (@kalpitha_reddy) reported fromPoplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported fromHarrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
aeris daddy (@thekuntz69) reported fromBarnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
aeris daddy (@thekuntz69) reported fromBarnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
Alex Pasfield (@The_Stockboy) reported fromLondon, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
Gezgin Kiz (@hamidetekin) reported fromStratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
Alex Pasfield (@The_Stockboy) reported fromLondon, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
Denis O'Regan (@TheDenisORegan) reported fromHammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
Pharaoh London Cosmetics UK (@pharaohlondonuk) reported fromStratford, England
@Hyperoptic Customer for several years, received outstanding service.
Alex (@AlexRM) reported fromCamberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
Gezgin Kiz (@hamidetekin) reported fromStratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
Dr Agnes Arnold-Forster (@agnesjuliet) reported fromCamberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
LUCA (@Gianluca_Leo) reported fromBarnet, England
FYI, never use @Hyperoptic
LUCA (@Gianluca_Leo) reported fromBarnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
Abu Haneefa (@Abu_Haneefa2) reported
@Hyperoptic Been with Hyperoptic a long time now since they first launched. About 2 weeks ago renewed my contract for a further 2 years. Was told this is their best deal and they never go cheaper: £35pm for 1GBs. Now I see they're offering 1GBs for £20pm. So disappointed.
Jon Jones (@jon__jones) reported
@Hyperoptic The person that used to live here was on BT for some reason. Saw that Hyperoptic was available and the speed & customers service just cannot be beaten! Switched over straight away and have never regretted it. #10YearsOfHyperoptic
Dimitar Zhekov (@Mitashkiat) reported
Switched from previous provider to Hyperoptic because of its speed and service. Really worth to be the user of Hyperoptic.#10YearsOfHyperoptic
Ivan Teece (@ivanteece) reported
@Hyperoptic An ISP that shattered my expectations after years Of throttling, bad customer service and inflated prices. Thank you 👏
Fred ★_ürvenich (@fredburvenich) reported
@Hyperoptic Totally recommend this service! Its independent from other LLU services, am an ex BT engineer so trust me! Million times more reliable!
Jon Jones (@jon__jones) reported
@Hyperoptic The person that used to live here was on BT for some reason. Saw that Hyperoptic was available and the speed & customers service just cannot be beaten! Switched over straight away.
Chirs Garner Adams (@Heinzgarner) reported
@Hyperoptic I switched because I live the service and the fastness of the internet #10YearsOfHyperoptic
Graham Dickinson (@gradickinson) reported
@Hyperoptic I switched because Hyperoptic are way ahead in speed and service.
Jake Stoodley (@J_Stoodley) reported
@Hyperoptic Intedibly competitively priced and once set up, no connectivity or drop out issue occurred to date. Hopefully never have to switch again #10YearsOfHyperoptic
Emre Gonenc Altinok (@emrega) reported
@Hyperoptic #10YearsOfHyperoptic I switched to Hyperoptic because I would never ever dream I could see such speeds in my house before I die. It is like "The internet is your intranet!!!"