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The latest reports from users having issues in Katy come from postal codes 77493, 77450 and 77449.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Please let us know what issue you are experiencing with Comcast Xfinity:
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2.20 out of 5 123,362 ratings
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Problems in the last 24 hours in Katy, Texas
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Katy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Katy, Harris County, Texas
The most recent Comcast Xfinity outage reports came from the following cities:Katy and Sugar Land.
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| City | Problem Type | Report Time |
|---|---|---|
 Katy | Phone | |
| Katy | TV | |
| Sugar Land | Internet | |
| Katy | Phone | |
| Katy | Phone | |
| Sugar Land | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Katy, Texas
Latest outage, problems and issue reports in Katy and nearby locations:
- Chuck Brownson (@chuckbrownson) reported fromCinco Ranch, Texas
@comcast sucks. That's the tweet. Just awful.
- hoodie yan (@yannickrizvi) reported fromSugar Land, Texas
There’s a guy at my house from xfinity fixing our stuff bc I got the worst WiFi in existence and I’m definitely the last person who should be home trying to answer questions for him about tech related things
- Marti Smith (@spartimarti) reported fromCinco Ranch, Texas
@comcastcares We have a problem in Katy TX, ESPN 2 is down.....
- Danh Phan (@maydaydphan) reported fromMission Bend, Texas
@Xfinity get yo sh*t together. #comcastdown
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
I called @comcast customer support because my internet is out. They told me unplug it and plug it back in. I told them I did it already they said do it again then got off the before the lights even came on. Now I’m still without service.
- Travis Nicholson (@rydclyde) reported fromSugar Land, Texas
@disneyplus @VZWSupport this is easily on the level of poor service one expects from Comcast ... this rollout is 100% garbage
- Lowell A. Doringo (@LoloDoringo) reported fromCinco Ranch, Texas
@Xfinity Damn it...I’m not crying, you’re crying!!!
- Tom O'Brien Jr. (@TommyOGolf) reported fromSugar Land, Texas
@Xfinity @comcast ARE THE WORST!They interrupt internet service for “scheduled” maintenance AND DONT TELL ANYONE! You guys SUCK! Begging @verizon for their 5g outside the loop!!!!! Xfinity/Comcast Sucks!!!!! Automated system hangs up on you!#WifeWorksAtNight #NeedsInternet!
- Sonny Daze (@natecancook) reported fromCinco Ranch, Texas
@centerfluid @WhiteBeltEyes @george1ufcfan @espn @danawhite @netflix @HBO @hulu @YouTube @ufc @FS1 Me too. I pay for more than enough data with @Xfinity and i've had issues this and the last fight.
- Mi’Chael Myurz (@juicelessjerome) reported fromCinco Ranch, Texas
@xfinitymobile really is trash. I reached out once about my issue, and was told to DM @comcastcares and never got a responsr after 3day. Visited the store and was told they couldn’t fo anything but a network reset for the slow speeds. Definitely aren’t using Verizon towers
- Web 🕸 Tilton (@webtilton) reported fromCinco Ranch, Texas
@LauraGomezNews Yeah, but I’ve always had to watch FD on FuboTV. Either I didn’t know I had it on Xfinity or it used to be in Standard Def, I’m not sure why I never found it. But @JerryMiraFutbol just told me where it was and it works!
- Mohammad Baqai (@afnanbaqai) reported fromPecan Grove, Texas
@ComcastCares#mobile_Care horrible customer service. Been waiting for 3 months with no internet. If I could get another provider I would go for them in a heartbeat. They called me saying they ready to service and have come out twice with no luck. Waste of my time and technician!
- Mohammad Baqai (@afnanbaqai) reported fromPecan Grove, Texas
@comcastcares Even after all the escalations I still out here waiting for internet. Wind stream is coming to this area and laying down their fiber lines. Once they have completed their setup I am gone. No longer will stay with such a company that can’t provide support to its customers!
- Blair Henderson, MS, EP-C (@Blairthetrainer) reported fromSugar Land, Texas
@comcast There isn’t an outage
- Martinez (@oouuarian) reported fromSugar Land, Texas
my phone provider has better internet service than xfinity wifi. smh
- D (@geauxdj74) reported fromCinco Ranch, Texas
Bad time for a “quick household update” @Xfinity #TheLastDance
- Edgar David (@edgardavid84) reported fromCinco Ranch, Texas
@HyvonenLarry @comcastcares So definitely when you get here I wont be coming back. Lost a customer over $10. Good job
- Houston Hamstrings (@touring_low) reported fromSugar Land, Texas
@SterlingB126 Hopefully Xfinity hook up my damn cable/internet before I get home so I don't have to stream that sh*t on my phone again.
- Erik Yates (@ErikYatesFilm) reported fromKaty, Texas
I’m watching the @astros on FS1 on @Xfinity and it keeps glitching...if it goes out during this game, I’m canceling all 3 services I have with them! Not just for that but after several problems & a recent 1.5 hr phone call. Don’t ruin this game...Go ‘Stros!
- Mohammad Baqai (@afnanbaqai) reported fromPecan Grove, Texas
@ComcastCares#mobile_Care Due to inconveniences I was suppose to get a few free overages in case I went over data limit but they were never added to my account. Please help in adding those to my account.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Jon Wolfe 🏳️🌈 (@Lycan_Jedi) reported
I don't care if it has Trucks.I'm don't care if it has Xfinity.I don't care if it looks pretty.I don't care what the soundtrack is.You want to know what I DO care about? If it's a broken mess or not. That is the one soul thing everyone SHOULD care about. #NASCARIgnition
- cyd (@cydneeck) reported
me not wanting to work today 🤝 Xfinity wifi outage until 2:30pm
- Aaron (@Aaroncabrera_) reported
@Xfinity time is ticking. I need ACC network
- BuddhaMomInMichigan (@BuddhaFrog08) reported
Because of the service we have, no internet also means no tv, no cable, no nothing! I wasnt even able to track the storms the past 2 notes b/c my mobile data sucks *** too! #xfinity and @MetroPCS what the hell?!
- David Brown (@Lord_Thicko) reported
@comcastbusiness Tried on my iPad, found comcastbusiness, but got a message stating I couldn't message comcastbusiness........ill message xfinity support, hopefully that works.
- The GOP is a death cult 🏳️🌈🇺🇸 (@sonofsarcasm) reported
@shulovamlw @Xfinity Not just them, WOW has been down for two days
- Erin Liman (@liman) reported
@Xfinity Hello? Is anyone there? Apparently no one is monitoring the @XfinitySupport line. This wouldn’t be a problem if your Assistant was usable.
- Avant Music News (@avantmusicnews) reported
So a landscaping crew cut my Comcast cable, taking down Internet and TV. The irony is that I could not talk to a human at Comcast until I pretended that I was a new customer. In this case I knew EXACTLY what the problem was, but their automated system does not have this option
- Jordan Gauthier (@jordangauthier) reported
So frustrated with @xfinitymobile 4hrs on the phone trying to activate service on my apple watch and they are no help. A rep offered to send a sim card for my watch which isnt a thing. then sent me to apple. Apple said they see this with Xfinity often and its an xfinity issue.
- victoria bond (@govickybond) reported
@Xfinity help!! currently vacationing in Mexico and my move isn’t active at my new address and my old address tv and internet ended prematurely! How do I contact you via chat? I keep getting a bot that won’t help and can’t call @XfinitySupport
